🧩 The Problem

Medical and insurance documents are confusing, overwhelming, and inaccessible, especially for:

• Medicaid and Medicare recipients

• Limited-English-proficient (LEP) patients

• Low-literacy and ALICE (Asset-Limited, Income-Constrained, Employed) households

• Seniors, caregivers, and individuals with cognitive or visual disabilities

In Howard County alone:

• Over 30% of households experience financial strain despite high median income levels.

• Rising anxiety, delayed care, and billing confusion stem from poor understanding of insurance coverage, denial letters, and benefit statements.

• Residents often lack localized support to navigate care, financial aid, or language barriers.

💡 The Solution

Simplify Health Docs (SHD) helps patients and caregivers understand their medical and insurance documents through clear, plain-language summaries and local resource guidance.

Our AI-powered platform:

🗂 Translates medical and insurance documents into plain English (6th-grade reading level)

🌐 Supports multilingual outputs (currently Spanish, Korean, and Mandarin, with other languages added based on need)

🎧 Offers audio explanations to support accessibility for users with low literacy or cognitive challenges

🧭 Connects users to local health and financial resources, tailored by county or ZIP code

📑 Helps residents understand key medical billing terms such as Total Charges, Allowed Amount, Adjustments, Insurance Payment, Patient Payment, and Balance Due

Accessible via mobile and browser, it’s built with:

✅ HIPAA-considerate architecture

📱 Mobile-first design accessible by phone or browser

⚙️ Plain-language and accessibility compliance (aligned with Section 1557, CMS, and ADA guidelines)

💡 Freemium model: free trials for residents, with paid tiers and licensing for healthcare, government, and employer partners

📈 Market Opportunity

• U.S. Healthcare IT Market: $104B (2024) → $325B (2033) at 13.1% CAGR

• 26M Limited-English-Proficient residents and 50M Medicare enrollees nationwide

• $17B/year lost due to patient confusion, miscommunication, and unnecessary visits

• Increasing demand for AI document simplification, language access, and care navigation tools for underserved populations

Maryland Beachhead Strategy:

• Launching first in Howard County, one of the state’s most diverse and data-rich pilot regions

• Expansion plans follow through partnerships

🎯 Next Steps

• Seeking pilot partners in Howard County (FQHCs, clinics, senior services)

• Looking to run a 10-day pilot with 15+ users

• Immediate opportunities to integrate with other apps